Frequently asked questions
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About LLCR
LLCR, the Landlord Compliance Register, is a compliance management platform built specifically for self-managing landlords in the United Kingdom. It provides a structured, centralised system for recording, monitoring, and managing the legal compliance requirements that apply to residential rental properties.
The platform tracks key compliance items including Gas Safety Certificates, Electrical Installation Condition Reports (EICRs), Energy Performance Certificates (EPCs), deposit protection records, tenancy checks, and other legal obligations. It calculates a compliance status for each property, issues reminders before expiry dates, and maintains an audit trail of activity across your portfolio.
LLCR is designed for self-managing landlords in the UK who wish to maintain clearer oversight of their compliance position without relying on memory, spreadsheets, or fragmented paper records. It is suitable for landlords managing a single property through to those managing twenty or more.
Yes. Compliance risk is not proportional to portfolio size. A landlord managing a single property is subject to the same statutory obligations as a landlord managing fifty. An expired Gas Safety Certificate, a missing EICR, or a failure to protect a tenancy deposit exposes any landlord to civil penalties regardless of how many properties they hold.
This depends on the nature of the arrangement with your agent. In most arrangements, the legal obligation to ensure compliance rests with the landlord as the property owner, not the agent. Many landlords who use agents choose to maintain their own compliance register in LLCR as an independent record.
A spreadsheet can record information, but it does not actively monitor that information, apply compliance logic to it, or alert you when something requires attention. LLCR calculates a compliance status for each property, generates reminders automatically, maintains a structured audit trail, provides a document vault, and is structured around the actual compliance framework applicable to UK residential landlords.
Compliance requirements
LLCR tracks Gas Safety Certificate (CP12), Electrical Installation Condition Report (EICR), Energy Performance Certificate (EPC), Tenancy Deposit Protection, Right to Rent checks, smoke and carbon monoxide alarms, HMO licences, and optional items including PAT testing, Legionella risk assessments, and Buildings Insurance.
Civil penalties include: Gas Safety failure up to £30,000; EICR breach up to £40,000 under the Renters Rights Act 2025; EPC below minimum standard up to £5,000; deposit non-compliance one to three times the deposit amount; Right to Rent or How to Rent gaps up to £20,000. Beyond financial penalties, a landlord with an incomplete compliance record may be in a weaker position in possession proceedings.
LLCR is not a substitute for legal advice. Where you face a specific compliance issue or potential enforcement action, you should seek advice from a qualified solicitor.
The Renters Rights Act 2025 abolishes Section 21 no-fault eviction. Landlords can only recover possession on specified Section 8 grounds, many of which require a clear compliance history. The Act also introduces a private rented sector database, extends the Decent Homes Standard to the private rented sector, and increases maximum civil penalties to £40,000 for certain breaches.
LLCR supports HMO licence tracking as part of its compliance register. Houses in Multiple Occupation that require a mandatory HMO licence can have their licence recorded and monitored for expiry. Landlords with HMO properties should ensure they are familiar with the specific requirements applicable to their local authority area.
Using the platform
Most landlords are able to create an account, add their first property, and enter their key compliance dates within a few minutes. There is no installation required. LLCR is a web-based platform that works in any modern browser on desktop or mobile.
No. Documents are not required to begin using LLCR. The platform is designed so that landlords can enter key compliance dates and information first, and add supporting documentation at any point thereafter.
LLCR sends email reminders automatically as compliance items approach their expiry dates. Reminders are sent at 90 days, 60 days, and 30 days before expiry, and again at the point of expiry. Pro plan subscribers also receive Telegram notifications via the LLCRAvaBot, as well as access to an in-app alerts centre.
Ava is the in-platform compliance assistant. She helps landlords navigate the platform and answer general questions about compliance items, what different certificates mean, and what steps are typically involved. Ava is available on both Starter (50 messages/month) and Pro (unlimited). Ava does not provide legal advice.
Pricing and billing
The 14-day free trial gives full access to the LLCR platform. No payment card is required to start the trial. You can add properties, enter compliance dates, explore the dashboard, and use all features available on the plan you choose to trial.
LLCR is currently offering Founding Member Pricing for the first 100 landlords, locked in for 12 months. Starter: £19/month or £199/year. Pro: £39/month or £349/year. Agency: custom pricing. Standard pricing after founding allocation: Starter £29/month, Pro £49/month.
The 14-day free trial is the cancellation window before any subscription begins. Monthly subscriptions may be cancelled at any time; cancellation takes effect at the end of the current billing period. Annual plans are non-refundable once commenced. For billing errors, contact support@llcr.uk.
Yes. You can upgrade from Starter to Pro at any time from within your account settings. Upgrades take effect immediately and billing is adjusted on a pro-rata basis. Downgrades take effect at the end of the current billing period.
Data and security
LLCR uses Supabase-managed infrastructure with encryption at rest and in transit. All connections use HTTPS with TLS encryption. Row-level security controls are applied at the database level, meaning your data is logically separated from other users. We do not sell your data to third parties.
LLCR is operated in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You retain the right to access, correct, and request deletion of your personal data in accordance with our Privacy Policy and applicable law.
Legal and regulatory
No. LLCR is a compliance management platform and is not a substitute for legal advice. The information provided is for informational and organisational purposes only and does not constitute legal advice. Where you have a specific legal question or face potential enforcement action, you should seek independent legal advice from a qualified solicitor.
LLCR is designed primarily around the private rented sector regulatory framework in England. It may be used by landlords in Wales for general record-keeping, though some regulatory thresholds differ. Scotland and Northern Ireland have distinct legislative frameworks. If you manage properties in those jurisdictions, we recommend verifying applicable requirements with the relevant devolved housing authority.
LLCR is developed with ongoing attention to changes in the private rented sector legislative framework. Where material changes occur, the platform is updated to reflect those changes. We also publish articles covering regulatory updates. However, LLCR does not provide a legal monitoring service and landlords are advised to maintain awareness of their obligations independently.
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