Questions about LLCR, answered.

LLCR, the Landlord Compliance Register, is built to help landlords assemble defensible compliance records: it produces a Compliance Defence Pack (indexed PDF evidence bundle), maintains a tamper-evident SHA-256 audit trail anchored with OpenTimestamps, and offers Smart Document Capture for key certificates. You can also log proof of service for certificates and statutory documents, and use optional rent tracking with a Court-Ready Rent Ledger PDF on Pro.

It is also a compliance management platform for self-managing landlords in the United Kingdom, providing a structured, centralised system for recording, monitoring, and managing legal compliance for residential lets. The platform tracks Gas Safety Certificates, Electrical Installation Condition Reports (EICRs), Energy Performance Certificates (EPCs), deposit protection records, tenancy checks, and other legal obligations. It calculates a compliance status for each property, issues reminders before expiry dates, and maintains an audit trail of activity across your portfolio.

No. LLCR is software, not a law firm. It does not provide regulated legal advice. For disputes, enforcement, or decisions about your specific case, you should instruct a qualified solicitor. Ava, the in-app assistant, does not provide legal advice either.

No. LLCR does not guarantee that you are compliant with the law, that you will regain possession, or that any council, court, or deposit scheme will accept your evidence. Compliance scores, reminders, extracted certificate fields, and PDF exports are tools to help you organise your position. You remain responsible for accurate information and for meeting your legal obligations. Cryptographic verification supports the integrity of records as stored in LLCR; it does not guarantee any particular outcome. See the Terms of Service for full limitations.

LLCR is designed for self-managing landlords in the UK who wish to maintain clearer oversight of their compliance position without relying on memory, spreadsheets, or fragmented paper records. It is suitable for landlords managing a single property through to those managing twenty or more.

Yes. Compliance risk is not proportional to portfolio size. A landlord managing a single property is subject to the same statutory obligations as a landlord managing fifty. An expired Gas Safety Certificate, a missing EICR, or a failure to protect a tenancy deposit exposes any landlord to civil penalties regardless of how many properties they hold.

This depends on the nature of the arrangement with your agent. In most arrangements, the legal obligation to ensure compliance rests with the landlord as the property owner, not the agent. Many landlords who use agents choose to maintain their own compliance register in LLCR as an independent record.

A spreadsheet can record information, but it does not actively monitor that information, apply compliance logic to it, or alert you when something requires attention. LLCR calculates a compliance status for each property, generates reminders automatically, maintains a structured audit trail, lets you attach certificate evidence on every plan (with the general Document Vault on Pro), and is structured around the actual compliance framework applicable to UK residential landlords.

LLCR tracks Gas Safety Certificate (CP12), Electrical Installation Condition Report (EICR), Energy Performance Certificate (EPC), Tenancy Deposit Protection, Right to Rent checks, smoke and carbon monoxide alarms, HMO licences, and optional items including PAT testing, Legionella risk assessments, and Buildings Insurance.

Civil penalties include: Gas Safety failure up to £40,000; EICR breach up to £40,000 under the Renters Rights Act 2025; EPC below minimum standard up to £5,000; deposit non-compliance one to three times the deposit amount; Right to Rent or How to Rent gaps up to £20,000. Beyond financial penalties, a landlord with an incomplete compliance record may be in a weaker position in possession proceedings.

LLCR is not a substitute for legal advice. Where you face a specific compliance issue or potential enforcement action, you should seek advice from a qualified solicitor.

The Renters Rights Act 2025 abolishes Section 21 no-fault eviction. Landlords can only recover possession on specified Section 8 grounds, many of which require a clear compliance history. The Act also introduces a private rented sector database, extends the Decent Homes Standard to the private rented sector, and increases maximum civil penalties to £40,000 for certain breaches.

LLCR supports HMO licence tracking as part of its compliance register. Houses in Multiple Occupation that require a mandatory HMO licence can have their licence recorded and monitored for expiry. Landlords with HMO properties should ensure they are familiar with the specific requirements applicable to their local authority area.

Most landlords are able to create an account, add their first property, and enter their key compliance dates within a few minutes. There is no installation required. LLCR is a web-based platform that works in any modern browser on desktop or mobile.

No. Documents are not required to begin using LLCR. The platform is designed so that landlords can enter key compliance dates and information first, and add supporting documentation at any point thereafter.

When you attach a PDF or scan of a compliance certificate, LLCR reads the document and extracts the key details — issue date, expiry date, certificate number, and engineer or assessor name. You review and confirm everything before it is saved.

If the scan quality is too low or the certificate is handwritten, LLCR lets you know and you can enter the dates manually instead. You are never stuck — manual entry is always available as a fallback.

Gas Safety Certificates (CP12), Electrical Installation Condition Reports (EICR), Energy Performance Certificates (EPC), Fire Risk Assessments, and HMO Licences.

LLCR sends email reminders automatically as compliance items approach their expiry dates. Reminders are sent at 30 days and 7 days before a certificate expires, and again when a breach occurs. Pro plan subscribers also receive Telegram notifications via the LLCRAvaBot, as well as access to an in-app alerts centre.

Ava is the in-platform compliance assistant. She helps landlords navigate the platform and answer general questions about compliance items, what different certificates mean, and what steps are typically involved. Ava is available on both Starter (50 messages/month) and Pro (unlimited). Ava does not provide legal advice.

When you add or renew a certificate, you can upload the PDF or take a photo of it. LLCR reads the document automatically and extracts the issue date, expiry date, certificate number, and engineer details. You review and confirm everything before it is saved — nothing is auto-populated silently. It works for Gas Safety (CP12), EICR, EPC, Fire Risk Assessment, and HMO Licence certificates.

Yes. LLCR works in any modern browser on desktop, tablet, or mobile. There is no separate app to download or install.

It is a one-click download that compiles your property’s compliance record into a single, indexed PDF. It pulls together your certificates, inspection reports, deposit protection details, proof of service, compliance checks, uploads you attached to certificates, and your full activity timeline into a structured evidence bundle formatted for solicitors and tribunals. Every page is numbered, every section is indexed, and every record links back to your verified audit trail.

You might need it if your local council opens an investigation, if a tenant disputes their deposit, if you receive a civil penalty notice, or if a solicitor asks for your compliance evidence. Most landlords will never need it, but the ones who do need it urgently, and assembling evidence manually under pressure is when mistakes happen. The Defence Pack is ready before you need it because LLCR has been recording your compliance data from day one.

The pack contains 12 structured sections: an AI-generated executive summary, property and landlord details, certificate compliance record (every certificate including historical and deleted entries, with dates, certificate numbers, source method, and evidence status), statutory compliance checks (smoke alarms, CO alarms, How to Rent guide, Right to Rent), deposit protection record with legal assessment, service evidence log, document register, notices issued, compliance score history, full activity timeline with cryptographic hashes, a cryptographic verification statement, and an explanatory appendix.

After those sections, certificate-linked PDFs and images (files you uploaded as evidence alongside certificates) are appended with separator pages on every plan. If you are on Pro, files from your general Document Vault are appended as well. The general Document Vault for extra file storage is a Pro feature; Starter landlords still upload certificate evidence with each certificate.

Every action you take in LLCR (adding a certificate, uploading evidence, updating a record) creates a digital fingerprint using SHA-256 hashing. Each fingerprint incorporates the previous one, forming a chain. If anyone altered any record, the chain would break and it would be immediately detectable. Daily summaries of this chain are anchored to the Bitcoin blockchain via OpenTimestamps, giving independent, tamper-proof proof of when your records existed. The Defence Pack includes the chain status, entry count, and latest Merkle root so a solicitor or tribunal can verify the integrity of your records independently.

Yes. The Defence Pack is available on all plans, Starter and Pro. We believe every landlord should be able to defend themselves with proper evidence, regardless of which plan they are on.

Yes. You can generate a Defence Pack for any property in your portfolio, either from the Defence Pack page in the sidebar (select a property from the dropdown) or from the property detail page using the Download Defence Pack button.

Yes. The Defence Pack includes all certificate-linked documents (PDFs and images you uploaded as evidence alongside certificates) on every plan. The general Document Vault for additional file storage is a Pro feature, so only Pro adds those extra vault files to the appendix. Starter still gets the full structured sections and every file attached to your certificates.

The pack still downloads with all 12 structured sections and all appended files. The AI summary is supplementary; the evidential record in the structured sections is the authoritative content. A note appears where the summary would be, explaining that it was unavailable.

No. The Defence Pack is structured evidence compiled from your LLCR records. It is not legal advice. For active legal proceedings, you should instruct a solicitor. The pack is designed to give your solicitor what they need without you having to dig through filing cabinets or email threads.

Rent tracking is an optional module for self-managing landlords. You add a tenancy per property with tenant name, rent amount, frequency (monthly or weekly), due date, and tenancy start date. You log payments on a per-property ledger, and the portfolio rent overview shows paid, overdue, partial, or no tenancy configured. Rent tracking does not change your certificate-based compliance score.

The Court-Ready Rent Ledger is a one-click, timestamped PDF of the rent payment history for a single property, formatted to support rent arrears claims (including a running balance, shortfalls, receipt log, total arrears as at generation, and a disclaimer that it is generated from LLCR records and is not legal advice). It is included on the Pro plan only. Tenancies, payment logging, and the portfolio rent overview are on Starter and Pro.

The Compliance Defence Pack is your compliance evidence bundle: certificates, checks, deposit record, audit trail, and related documents. The Court-Ready Rent Ledger is specifically your rent arrears record. For a Section 8 claim based on rent grounds, landlords often download both and attach the ledger as a schedule of arrears when instructing a solicitor or filing with the court.

On certificates, compliance checks, and statutory documents you can record date served, method of service, recipient, and upload evidence (for example a Royal Mail receipt or email screenshot, up to 10 MB per file). Served items show a green indicator; missing proof shows an amber warning. The same pattern applies to the Renters' Rights Act Information Sheet.

When you upload proof, LLCR timestamps the upload and computes a SHA-256 fingerprint of the file. That fingerprint is linked into your property audit chain. If the file were altered later, the fingerprint would no longer match. Daily, LLCR anchors a summary of new records with an independent timestamp so existence in time can be checked without relying on LLCR alone. This supports record integrity as held in LLCR; it does not guarantee how any court or council will treat your evidence.

The Renters' Rights Act Information Sheet must be served on every named tenant on an existing written tenancy by 31 May 2026. The fine for non-compliance can be up to £7,000. LLCR surfaces a dedicated banner on the property page and you log proof of service in the same way as other statutory documents. LLCR is not a substitute for legal advice.

Yes, as evidence bonus points. Each required certificate with proof of service, How to Rent with proof of provision, deposit prescribed information with proof of service, Right to Rent with an ID copy, and the Renters' Rights Act Information Sheet with proof can add bonus points. Fully evidenced properties score higher than those with valid certificates but missing service evidence. Scores are an aid only and are not a legal determination of compliance.

The 14-day free trial gives full access to the LLCR platform. No payment card is required to start the trial. You can add properties, enter compliance dates, explore the dashboard, and use all features available on the plan you choose to trial.

LLCR is currently offering Founding Member Pricing during our first year of launch. Current rates are locked in for 12 months from the date you subscribe. Starter: £19/month or £199/year. Pro: £39/month or £349/year. Agency: custom pricing. Standard pricing after the founding offer ends: Starter £29/month, Pro £49/month.

The 14-day free trial is the cancellation window before any subscription begins. Monthly subscriptions may be cancelled at any time; cancellation takes effect at the end of the current billing period. Annual plans are non-refundable once commenced. For billing errors, contact [email protected].

Yes. You can upgrade from Starter to Pro at any time from within your account settings. Upgrades take effect immediately and billing is adjusted on a pro-rata basis. Downgrades take effect at the end of the current billing period.

LLCR uses Supabase-managed infrastructure with encryption at rest and in transit. All connections use HTTPS with TLS encryption. Row-level security controls are applied at the database level, meaning your data is logically separated from other users. We do not sell your data to third parties.

LLCR is operated in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You retain the right to access, correct, and request deletion of your personal data in accordance with our Privacy Policy and applicable law.

Every time you add, renew, or delete a certificate, LLCR creates a unique digital fingerprint of that record. Each fingerprint is linked to the one before it — like a tamper-evident seal. If anything were ever changed, the seal would break. You can check this yourself by clicking “Verify Audit Trail” on any property page. LLCR also stamps a daily summary with an independent timestamp that proves your records existed at that point in time, separate from LLCR’s own systems. Your audit trail PDF includes this verification data, so a solicitor or court can independently confirm your records are genuine and unaltered.

Technically, each entry is hashed using SHA-256 and chained to the previous entry, forming a cryptographic chain. Daily summaries are anchored to the Bitcoin blockchain via OpenTimestamps, providing independent proof that your records existed at a specific point in time and have not been altered since.

No. Your property details, certificates, and personal information stay in LLCR’s secure database. Only a single daily fingerprint — a string of random characters — is timestamped externally. Nothing identifiable leaves LLCR.

Every action in LLCR generates a SHA-256 cryptographic hash. Each hash incorporates the hash of the previous entry, forming a continuous chain. If any single record is altered, every subsequent hash in the chain breaks and the tampering is immediately detectable. Once daily, LLCR computes a Merkle root — a single summary hash of all that day’s entries — and submits it to OpenTimestamps, which anchors it to the Bitcoin blockchain. This means the timestamp does not depend on LLCR’s infrastructure. It is independently verifiable against a public, decentralised ledger. The same cryptographic standard — SHA-256 hash chaining with public ledger anchoring — is used in digital forensics, legal evidence preservation, and chain-of-custody documentation.

OpenTimestamps is an open protocol for creating tamper-proof timestamps by anchoring data to the Bitcoin blockchain. LLCR uses it to timestamp a daily summary of your audit trail against a public ledger that no single party controls. This gives your compliance records an independent proof of existence — a court, solicitor, or expert can verify that your records existed at a specific point in time without relying on LLCR’s own systems. The verification is mathematical, not trust-based.

Yes. LLCR includes two guided notice builders designed around the new prescribed forms that come into force on 1 May 2026 under the Renters' Rights Act 2025.

Section 8 Notice Builder (Form 3A). Used to seek possession under Section 8 of the Housing Act 1988. The old Form 3 has been replaced. LLCR walks you through selecting the correct ground or grounds, entering the required property and tenancy details, setting the notice period that applies to those grounds, and generating a complete Form 3A notice you can serve.

Rent Increase Notice Builder (Form 4A). Used to increase rent under Section 13 of the Housing Act 1988. The old Form 4 has been replaced. LLCR handles the minimum notice period, the proposed new rent, and the effective date, producing a correctly structured Form 4A notice.

Both builders are available on the Pro plan. Both are ready for use from 1 May 2026, so landlords using LLCR on day one of the reform are serving on the correct, current prescribed forms from the outset.

Important: LLCR is a compliance management platform and is not a substitute for legal advice. The notice builders help you produce notices in the correct prescribed format, but they do not assess whether your grounds or circumstances support possession or a rent increase. Where your situation is contested, complex, or involves potential court proceedings, you should seek advice from a qualified solicitor before serving any notice.

No. LLCR is a compliance management platform and is not a substitute for legal advice. The information provided is for informational and organisational purposes only and does not constitute legal advice. Where you have a specific legal question or face potential enforcement action, you should seek independent legal advice from a qualified solicitor.

LLCR is designed primarily around the private rented sector regulatory framework in England. It may be used by landlords in Wales for general record-keeping, though some regulatory thresholds differ. Scotland and Northern Ireland have distinct legislative frameworks. If you manage properties in those jurisdictions, we recommend verifying applicable requirements with the relevant devolved housing authority.

LLCR is developed with ongoing attention to changes in the private rented sector legislative framework. Where material changes occur, the platform is updated to reflect those changes. We also publish articles covering regulatory updates. However, LLCR does not provide a legal monitoring service and landlords are advised to maintain awareness of their obligations independently.

LLCR’s audit trail is designed to produce the kind of organised, timestamped record that solicitors and courts expect. The audit trail PDF shows every certificate action, data source, and landlord confirmation. With tamper-evident verification, the records can be independently confirmed as unaltered. However, LLCR is not a substitute for legal advice — how evidence is assessed is always at the court’s discretion.