Legal
Cookie Policy
For the LLCR Platform (llcr-app.uk) and LLCR Marketing Website (llcr.uk)
Last updated: 3 August 2026
Download this policy as a PDF1. What This Policy Covers
1.1 This Cookie Policy explains how LLCR Technologies Ltd (“LLCR”, “we”, “us”, or “our”) uses cookies and other technologies that store information on your device, including browser local storage and session storage, on:
(a) our marketing website at llcr.uk; and
(b) our Platform at llcr-app.uk.
1.2 It sets out the same information described at clause 10 of our Privacy Policy, in more detail, and explains how to manage your preferences.
1.3 When we refer to “cookies” in this Policy, we include cookies and similar device-storage technologies.
2. Who We Are
2.1 This website and the Platform are operated by LLCR Technologies Ltd, a company incorporated in England and Wales under company number 17167813, with its registered office at 28 Beaufort Court Admirals Way, London, United Kingdom, E14 9XL.
2.2 For data protection enquiries, email us at [email protected].
3. The Law on Cookies
3.1 The use of cookies is regulated by the Privacy and Electronic Communications Regulations 2003 (PECR), as amended. Where cookies process personal data, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 also apply.
3.2 Under PECR, we must:
(a) tell you clearly and comprehensively what cookies we use and why; and
(b) obtain your consent before placing non-essential cookies on your device.
3.3 Cookies and similar technologies that are strictly necessary to provide a service you have asked for, or that are stored only to give effect to a choice you made, do not require your consent. We explain below which items fall into each category.
4. Marketing Website (llcr.uk)
4.1 On our marketing website (llcr.uk) we use only strictly necessary cookies. We do not use analytics cookies, advertising cookies, or referral tracking on llcr.uk.
4.2 Product analytics described elsewhere in our Privacy Policy operate without cookies.
5. Platform (llcr-app.uk): What We Store on Your Device
5.1 On the Platform (llcr-app.uk) we store the following on your device:
| What is stored | Domain | Purpose | Consent required |
|---|---|---|---|
| Authentication and session cookies | llcr-app.uk | To keep you signed in and to maintain your session | No. Strictly necessary to provide the Service you have asked for. |
| Password reset token | llcr-app.uk | To complete a password reset you have started | No. Strictly necessary for a process you initiated. |
| Display preferences (theme, text size) | llcr-app.uk | To remember the appearance settings you chose | No. Stored only to give effect to a choice you made. |
| Ava assistant state (conversation history, session identifiers, one-time prompts) | llcr-app.uk | To keep your assistant conversation continuous within your browser and to avoid repeating introductory messages | No. Stored only to deliver a feature you opened. |
| Property wizard draft | llcr-app.uk | To preserve a part-completed property form if you navigate away | No. Stored only to protect work you have started. |
| Referral consent record | llcr-app.uk | To remember whether you allowed or declined the referral identifier below | No. Stored only to give effect to the choice you made. |
| Referral identifier (set by Rewardful) | llcr-app.uk | To record which partner referred you, so that we can pay them correctly where you subscribe | Yes. We ask before this is stored, and the tracking script is not loaded at all unless you agree. |
5.2 The referral identifier is the only item above that requires your consent, because it exists for our benefit rather than to deliver something you asked for. If you arrive through a partner referral link we will ask you before storing it. Declining will not affect your access to the Platform, the features available to you, or the price you pay.
5.3 You can withdraw referral consent at any time in your account settings on the Platform at llcr-app.uk. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
6. Analytics and Advertising
6.1 Our product analytics operate without cookies. We do not place analytics cookies on llcr.uk or llcr-app.uk.
6.2 We do not use advertising cookies, and we do not share data with advertisers.
7. Third-Party Storage
7.1 Authentication and session cookies on the Platform are set in connection with our authentication provider so that we can keep you signed in. They are used solely to manage your login session.
7.2 The referral identifier, where you consent, is set by Rewardful so that we can attribute a partner referral and pay commission correctly.
7.3 When you make a payment, you may be taken to Stripe’s payment page. Stripe may place its own cookies on that page, which are governed by Stripe’s own cookie policy. We do not control Stripe’s cookies.
8. How to Manage Device Storage
8.1 For the referral identifier, we ask before it is stored. That is the only consent mechanism we operate for cookies and similar technologies. We do not show a general cookie consent banner for analytics, because analytics run without cookies.
8.2 To withdraw referral consent, change your settings in your account on the Platform at llcr-app.uk.
8.3 You can also delete or block cookies and clear local storage through your browser settings. Here is how to do it in the most common browsers:
Google Chrome: Settings > Privacy and security > Cookies and other site data
Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies
8.4 Please note that if you delete or block authentication and session cookies on llcr-app.uk, you will be logged out of the Platform and will need to log in again. Clearing display preferences, Ava assistant state, or a property wizard draft will reset those features to their defaults.
9. Changes to This Policy
9.1 We will update this Policy if we change what we store on your device. If we introduce any new non-essential item that requires your consent, we will ask before storing it.
9.2 We will update the “Last updated” date at the top of this Policy whenever we make changes.
10. More Information
10.1 For more information about how we process your personal data, please see our Privacy Policy, including clause 10.
10.2 If you have any questions about our use of cookies and similar technologies, please contact us at [email protected].
10.3 For independent advice about cookies and online privacy, you can visit the Information Commissioner’s Office (ICO) at ico.org.uk.