Terms of Service

1. About Us

1.1 The Service is operated by LLCR Technologies Ltd, a company incorporated in England and Wales under company number 17167813, with its registered office at 28 Beaufort Court Admirals Way, London, United Kingdom, E14 9XL (referred to in these Terms as “LLCR”, “we”, “us”, or “our”).

1.2 You can contact us by email at [email protected] or by writing to us at our registered address.

1.3 LLCR Technologies Ltd is not currently registered for VAT. If this changes, we will update these Terms accordingly.

2. Definitions and Interpretation

2.1 In these Terms, the following words have the following meanings:

(a) “Account” means the user account you create to access the Service.

(b) “Content” means any data, documents, text, images, or other materials you upload to, create using, or store on the Service.

(c) “Document Builder” means the feature within the Service that enables you to generate legal notices and prescribed forms using information you provide.

(d) “Free Plan” means the free subscription tier described in clause 9.

(e) “Intellectual Property Rights” means patents, trade marks, service marks, registered designs, copyrights, database rights, design rights, trade secrets, know-how, rights in domain names, and all similar rights of whatever nature, whether registered or unregistered, anywhere in the world.

(f) “Member” means a person invited into a Workspace by its Owner through the Platform’s team features, with the role and permissions assigned to them.

(g) “Owner” means the person who created a Workspace, or to whom ownership of a Workspace has been transferred.

(h) “Paused”, in relation to a property, means the property remains stored in your Workspace with all of its records, documents, and history intact and viewable, but is excluded from active compliance monitoring, scores, reminders, and related notifications.

(i) “Plan” means the subscription tier applicable to your Account (Free, Starter, or Pro), as described on our pricing page.

(j) “Platform” or “Service” means the LLCR web application accessible at llcr-app.uk, together with all features, tools, and content made available through it.

(k) “Subscription Period” means the monthly or annual period for which you have paid for access to a paid Plan.

(l) “Trial” means the free trial period described in clause 7.

(m) “User”, “you”, or “your” means the individual or entity who creates an Account and uses the Service.

(n) “Workspace” means the data environment associated with your Account, within which your property, certificate, and compliance data is stored.

2.2 References to “writing” or “written” include email but do not include messages sent through social media or messaging platforms.

2.3 A reference to a statute or statutory provision is a reference to it as amended, extended, or re-enacted from time to time, and includes any subordinate legislation made under it.

3. The Service

3.1 LLCR is a landlord compliance evidence platform designed to help self-managing landlords, portfolio landlords, and letting agents track compliance obligations, store certificates and supporting documents, receive expiry reminders, maintain a tamper-evident record of compliance activity, and generate prescribed legal forms.

3.2 The Service is classified as digital content and a service within the meaning of the Consumer Rights Act 2015. Where the Service supplies digital content, Chapters 3 and 4 of Part 1 of the Consumer Rights Act 2015 apply.

3.3 The Service is provided on a software-as-a-service (SaaS) basis. You access the Service through your web browser. Nothing in these Terms grants you a right to download, copy, or install the underlying software.

3.4 We will provide the Service with reasonable care and skill, as required by section 49 of the Consumer Rights Act 2015.

3.5 If you have entered into a separate signed services agreement with us (for example, as a letting agency client billed by invoice), the terms of that agreement prevail over these Terms to the extent of any conflict.

4. Important Notice: The Service Is Not Legal Advice

4.1 LLCR is a software tool. It does not provide legal advice, and no part of the Service should be interpreted as legal advice.

4.2 The Document Builder feature generates draft prescribed forms and notices using the information you provide. You are solely responsible for verifying that any document generated is accurate, complete, correctly served, and compliant with applicable law.

4.3 LLCR does not verify or validate the legal accuracy of any information you enter into the Service or any document generated from that information.

4.4 Compliance reminders, expiry alerts, and any guidance provided by the Service (including through our AI assistant, Ava) are informational only. They do not constitute legal advice and should not be relied upon as a substitute for advice from a qualified solicitor or legal professional.

4.5 We strongly recommend that you seek independent legal advice before serving any legal notice or taking any enforcement action based on documents generated by the Service.

4.6 Nothing in this clause excludes or limits our liability for providing the Service without reasonable care and skill (see clause 17).

5. Eligibility, Registration, and Your Account

5.1 You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service.

5.2 When you register, you must provide accurate and complete information. You must keep your Account details up to date.

5.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account.

5.4 You must notify us immediately at [email protected] if you become aware of any unauthorised use of your Account or any security breach.

5.5 We reserve the right to suspend or disable your Account if we reasonably believe you have breached these Terms, subject to giving you reasonable notice where practicable (see clause 13).

6. Workspaces, Owners, and Members

6.1 Each Workspace has one Owner. The Owner may invite Members into the Workspace through the Platform’s team features and may assign, change, or remove their roles and permissions.

6.2 Members may access and use the Workspace in accordance with the permissions assigned to them. The Owner is responsible for ensuring that Members are entitled to access the data held in the Workspace.

6.3 Certain actions are reserved to the Owner. In particular, only the Owner may request deletion of the Workspace and Account (see clause 15).

6.4 Inviting Members through the Platform’s team features is permitted and is not a breach of clause 12.2(h). Sharing a single set of login credentials between multiple people is not permitted.

7. Free Trial

7.1 When you create an Account, you receive a free Trial of the Service for 14 days. No payment details are required to start a Trial.

7.2 During the Trial you may add up to 20 properties and use the features of the Service made available to trial accounts, as described on our pricing page.

7.3 When your Trial ends, your Account automatically continues on the Free Plan. You will not be charged, and no data is deleted when a Trial ends.

7.4 The Free Plan includes one active property (see clause 9). If you have more than one property in your Workspace when your Trial ends, the property you added first remains active and your remaining properties are Paused. You can change which property is active as described in clause 9.

7.5 We may change the length or feature set of the Trial for new signups at any time. Changes do not affect a Trial already in progress.

8. Paid Subscriptions, Pricing, and Payment

8.1 Access to certain features of the Service requires a paid subscription. Our current Plans and pricing are set out on our pricing page at llcr.uk/pricing.html and in the billing section of the Platform.

8.2 All prices are stated in pounds sterling (£) and are inclusive of VAT where applicable.

8.3 Payments are processed securely by our third-party payment processor, Stripe. We do not store your full card details. Your use of Stripe is subject to Stripe’s own terms and privacy policy.

8.4 Monthly subscriptions are billed in advance on a recurring monthly basis. Annual subscriptions are billed in advance for the full year.

8.5 We may change our prices from time to time. If we do, we will give you at least 30 days’ written notice before the new price takes effect. The new price will apply from your next Subscription Period after the notice period ends. If you do not wish to continue at the new price, you may cancel your subscription before the new price takes effect (see clause 11).

8.6 Upgrading from the Free Plan to a paid Plan takes effect immediately on payment. Properties that were Paused on the Free Plan remain Paused until you resume them, up to the property limit of your paid Plan (see clause 9.8).

9. The Free Plan

9.1 The Free Plan is a free subscription tier that lets you keep using the Service for one property at no cost. The Free Plan includes:

(a) one active property, with full access to that property’s compliance monitoring, reminders, document vault, and record-keeping features;

(b) up to 10 messages per calendar month to our AI assistant, Ava;

(c) up to 500MB of document storage on your active property, with a maximum file size of 10MB per upload; and

(d) any further features and limits described for the Free Plan on our pricing page.

9.2 Properties in your Workspace beyond your one active property are Paused. Paused properties are not deleted. All of their records, documents, certificates, history, and audit trail entries remain stored in your Workspace, remain viewable by you, and remain included in your data export (clause 14). Paused properties are excluded from compliance monitoring, compliance scores, reminders, and related notifications, and the Platform will not display a stale compliance status for them. Uploads to Paused properties do not count toward the storage limit in clause 9.1(c).

9.3 You can change which of your properties is the active one from within the Platform. After your first change, you must wait 30 days before changing again. The Platform shows you the date on which your next change becomes available. An automatic selection made by the Platform (for example, at the end of your Trial) does not count as a change made by you and does not start the 30-day period.

9.4 The Free Plan is intended to provide genuine ongoing compliance monitoring for a single property. Using the active property slot to rotate monitoring across multiple properties in a way designed to circumvent the limits of the Free Plan is not permitted and may be treated as a breach of these Terms.

9.5 We may change the limits of the Free Plan from time to time. If we materially reduce the Free Plan, we will give existing Free Plan accounts at least 30 days’ written notice.

9.6 If your Account was created at a time when we advertised that your first property is free forever, then for as long as you keep your Account, your Free Plan will always include at least one active property at no cost, even if we later withdraw or reduce the Free Plan for new signups.

9.7 The Free Plan is provided free of charge. Nothing in this clause affects your statutory rights, and clause 17 (limitation of liability) applies to your use of the Free Plan.

9.8 If you upgrade to a paid Plan, your Paused properties remain Paused until you choose to resume them. You may resume Paused properties up to the property limit of your paid Plan. Resuming a property as a paying subscriber is not subject to the 30-day period in clause 9.3.

10. Your Right to Cancel (Cooling-Off Period)

10.1 Because this is a distance contract, you have a statutory right to cancel your paid subscription within 14 days of the date on which the contract is formed (the “Cooling-Off Period”), without giving any reason.

10.2 To exercise your right to cancel, you must inform us of your decision by a clear statement (for example, an email to [email protected]). You may use the model cancellation form set out in the Schedule to these Terms, but this is not required.

10.3 When you subscribe, we ask you to confirm that you wish the Service to begin immediately. If you cancel within the Cooling-Off Period after making this request, you will be required to pay for the Service provided up to the date of cancellation, calculated on a pro-rata basis.

10.4 If you have not used the Service during the Cooling-Off Period, you will receive a full refund.

11. Cancellation, Renewal, and Refunds

11.1 You may cancel your paid subscription at any time through the billing section of the Platform or by emailing [email protected].

11.2 Monthly subscriptions: If you cancel a monthly subscription, your paid access will continue until the end of your current billing month. No refund will be given for the remainder of that month’s billing period.

11.3 Annual subscriptions: Annual subscription fees are non-refundable after the Cooling-Off Period has expired, except where required by law or where we have materially breached these Terms. If you cancel an annual subscription, your paid access will continue until the end of your current annual Subscription Period.

11.4 Subscriptions will automatically renew at the end of each Subscription Period unless you cancel before the renewal date. We will send you a reminder email at least 7 days before an annual subscription is due to renew.

11.5 When your paid access ends following cancellation or non-renewal, your data, including Paused properties, remains stored in your Workspace. You can then: (a) keep one property active on the Free Plan (clause 9), using the option shown in the Platform; (b) resubscribe to a paid Plan at any time; or (c) download an export of your data (clause 14). Your data is deleted only if you request deletion under clause 15, or if your Account remains inactive for an extended period as described in clauses 15.7 to 15.9.

11.6 Before or after cancelling, you can download a complete copy of your Workspace data at any time using the export feature described in clause 14.

12. Acceptable Use

12.1 You agree to use the Service only for lawful purposes connected with the management of residential tenancies in the United Kingdom.

12.2 You must not:

(a) use the Service in any way that breaches any applicable local, national, or international law or regulation;

(b) use the Service to harass, abuse, defame, or intimidate any person, including tenants;

(c) upload any Content that is unlawful, fraudulent, defamatory, obscene, or otherwise objectionable;

(d) attempt to gain unauthorised access to any part of the Service, other users’ Accounts, or the systems and networks connected to the Service;

(e) use automated tools (including bots, scrapers, or crawlers) to access or interact with the Service without our prior written consent;

(f) interfere with or disrupt the integrity or performance of the Service;

(g) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service;

(h) sub-licence, resell, or share your Account credentials with any third party (inviting Members through the Platform’s team features under clause 6 is permitted); or

(i) use the Service to generate documents for properties you do not own or lawfully manage.

12.3 We reserve the right to suspend or terminate your access if we reasonably believe you are in breach of this clause, subject to the process described in clause 13.

13. Suspension and Termination

13.1 We may suspend your access to the Service immediately if:

(a) we reasonably believe you have committed a material breach of these Terms;

(b) your use of the Service poses a security risk to us or other users;

(c) we are required to do so by law or by a court order; or

(d) your payment method fails and payment remains outstanding for more than 14 days after we have notified you.

13.2 Before suspending your access (except where immediate suspension is necessary to prevent harm or comply with law), we will contact you to explain the issue and give you a reasonable opportunity to resolve it.

13.3 If you have committed a material breach of these Terms and have not remedied it within 14 days of us notifying you, we may terminate your Account by giving you written notice.

13.4 Upon termination, we will make reasonable efforts to enable you to export your data using the export feature described in clause 14 before your data is deleted.

13.5 Termination does not affect any rights or liabilities that have accrued before the date of termination.

14. Exporting Your Data

14.1 You can request a complete export of your Workspace data at any time from the settings area of the Platform. The export is prepared in the background and you are notified when it is ready to download.

14.2 The export is a ZIP archive containing your Workspace data, including active and Paused properties, documents, certificates, deposits, compliance checks, notices, service evidence, reported issues, tenancy and rent records, Ava conversations, and your activity and audit trail records. The archive includes a manifest and an offline verification script so that you can independently confirm the integrity of its contents.

14.3 The export does not include live security credentials, payment processor identifiers, or bank connection tokens. It is a snapshot of your data at the time it is generated. It is not a live replica of your Workspace and is not updated after it is created.

14.4 Each export archive is available to download for 7 days after it is generated, after which it is automatically deleted from our systems. Download links are valid for a short period each time they are issued, for security.

14.5 The export feature remains available while a deletion of your Workspace is scheduled (clause 15), up to the point of deletion.

14.6 The export feature does not replace your own record-keeping. As set out in clause 18.3, you are responsible for maintaining your own backups of your Content, and we recommend downloading an export periodically and before deleting your Account.

15. Deleting Your Account and Workspace

Deletion at your request

15.1 The Owner of a Workspace may request deletion of the Workspace and Account from the settings area of the Platform. To protect against accidental deletion, you will be asked to confirm by typing the name of your Workspace. Only the Owner may do this.

15.2 Deletion does not happen immediately. When you confirm, deletion is scheduled for 30 days later. We will email you to confirm the scheduled deletion at the time you request it, and send you reminders 7 days and 1 day before it takes place.

15.3 During the 30-day period:

(a) you can cancel the deletion at any time from the Platform, and your Account continues unaffected;

(b) you can continue to use your Workspace, including adding records and downloading an export (clause 14); and

(c) if you have a paid subscription, it continues during the 30-day period so that you keep full access to your Workspace, and it is cancelled automatically when the deletion takes place. If you do not want to be billed during the 30-day period, you can cancel your subscription separately at any time (clause 11); this does not affect your scheduled deletion.

15.4 When the deletion takes place, your Workspace data is permanently deleted from our live systems, including all properties (whether active or Paused), documents, certificates, records, audit trail entries, and any stored export archives. This cannot be undone.

15.5 On completion, we will email you a Certificate of Deletion confirming that your data has been deleted from our primary systems. Copies held in our encrypted offsite backups expire separately on the schedule described in our Privacy Policy. Our Privacy Policy explains what limited records we retain to evidence that the deletion was carried out.

15.6 If you are the only user associated with your Account, your login is deleted as part of this process. If you are also a Member of another user’s Workspace, your login is retained so that you can continue to access that Workspace.

Inactive accounts

15.7 We may schedule an inactive Account for deletion, using the same 30-day notice process described above (with reminder emails before deletion takes place), in the following circumstances only:

(a) where you completed a Trial, never took out a paid subscription, and have not used your Account since your Trial ended: at any time after your Trial ends;

(b) where you previously had a paid subscription that has ended: no earlier than 90 days after your paid access ended; and

(c) where your Account is on the Free Plan: only after at least 24 months have passed without you signing in.

15.8 You can stop a scheduled deletion under clause 15.7 at any time before it takes place by signing in and cancelling it from the Platform. Notices will be sent to the email address associated with your Account, so it is important to keep it up to date (clause 5.2).

15.9 Clause 15.7 does not apply to Workspaces operated under a separate signed services agreement (clause 3.5); deletion for those Workspaces is governed by that agreement.

16. Audit Trail

16.1 The Platform maintains a tamper-evident audit trail of activity in your Workspace. Records are added to the audit trail; they are not edited or removed. Each record is cryptographically linked to the records before it, and the chain is independently anchored on a daily basis, so that any alteration would be detectable.

16.2 Events recorded on the audit trail include, among other things, certificate and document activity, compliance events, export requests, and the pausing and unpausing of properties. Pausing a property is a recorded event; it does not hide or remove anything from the record.

16.3 Audit trail records are retained with your Workspace and are deleted with it under clause 15. The audit trail is designed to support the evidential integrity of your records. It is tamper-evident; no system can be guaranteed to be tamper-proof, and clause 17 applies.

17. Limitation of Liability

17.1 Nothing in these Terms excludes or limits our liability for:

(a) death or personal injury caused by our negligence;

(b) fraud or fraudulent misrepresentation;

(c) any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);

(d) any breach of the terms implied by sections 34, 35, 36, or 37 of the Consumer Rights Act 2015 (quality, fitness for purpose, description of digital content);

(e) defective products under the Consumer Protection Act 1987; or

(f) any other liability which cannot lawfully be excluded or limited.

17.2 Subject to clause 17.1, our total aggregate liability to you in respect of all claims arising out of or in connection with these Terms or your use of the Service, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall not exceed the greater of: (a) the total fees paid by you in the 12 months immediately preceding the event giving rise to the claim; or (b) £100.

17.3 Subject to clause 17.1, we shall not be liable to you for any:

(a) loss of profits, revenue, business, or anticipated savings;

(b) loss of data (except to the extent caused by our failure to meet our obligations under clause 18);

(c) loss of goodwill or reputation;

(d) loss of opportunity; or

(e) any indirect, special, or consequential loss or damage,

whether or not such losses were foreseeable or whether we were advised of the possibility of such losses.

17.4 We do not guarantee that the Service will be uninterrupted, error-free, or free from viruses or other harmful components. We will use reasonable efforts to maintain the availability of the Service, but planned maintenance and occasional disruptions may occur.

17.5 We are not liable for any losses arising from inaccurate, incomplete, or misleading information that you input into the Service, including any documents generated by the Document Builder based on such information.

17.6 This clause 17 shall survive the termination or expiry of these Terms.

18. Your Content and Data

18.1 You retain ownership of all Content you upload to or create using the Service. Nothing in these Terms transfers ownership of your Content to us.

18.2 You grant us a non-exclusive, royalty-free, worldwide licence to host, store, reproduce, and display your Content solely to the extent necessary to provide the Service to you. This licence continues for as long as your Content is held on our systems, including the retention and backup periods described in our Privacy Policy, and then terminates.

18.3 You are responsible for maintaining your own backups of your Content. While we take reasonable steps to protect your data (including encryption at rest and in transit, and the export feature in clause 14), we do not guarantee that data loss will never occur.

18.4 We will process your personal data in accordance with our Privacy Policy, which is available at llcr.uk/privacy.html. Our Privacy Policy forms part of these Terms.

18.5 Where you upload personal data relating to your tenants (such as names, addresses, and contact details), you are acting as a data controller within the meaning of the UK General Data Protection Regulation. You are responsible for ensuring you have a lawful basis to process such data and for complying with your obligations as a data controller. Pausing a property does not delete tenant data; if you need tenant data removed, contact us or use the deletion process in clause 15.

19. Intellectual Property

19.1 All Intellectual Property Rights in the Service, including the software, design, branding, logos, documentation, and AI assistant (Ava), belong to LLCR Technologies Ltd or our licensors. Nothing in these Terms grants you any rights in or to the Service other than the limited right to use it in accordance with these Terms.

19.2 The prescribed forms generated by the Document Builder are based on official Government templates (Crown Copyright). The forms themselves are not our Intellectual Property, and we do not claim ownership over them. Our Intellectual Property in the Document Builder relates to the software, logic, user interface, and method by which those forms are generated.

19.3 You must not copy, modify, distribute, sell, lease, or create derivative works from any part of the Service without our prior written consent.

20. Service Availability and Changes

20.1 We may update, modify, or improve the Service from time to time. We will use reasonable efforts to maintain backwards compatibility and to give you advance notice of material changes.

20.2 If we make a change to the Service that materially reduces the functionality available under your paid Plan, we will notify you at least 14 days in advance and you will have the right to cancel your subscription and receive a pro-rata refund for the unused portion of your Subscription Period. Changes to the Free Plan are governed by clauses 9.5 and 9.6.

20.3 We may temporarily suspend access to the Service for planned maintenance. Where possible, we will carry out maintenance outside peak hours and give you reasonable advance notice.

20.4 We reserve the right to discontinue the Service entirely. If we do, we will give you at least 90 days’ written notice, make the export feature (clause 14) available throughout that period, and offer a pro-rata refund for any unused portion of your Subscription Period.

21. Third-Party Services

21.1 The Service integrates with or relies on third-party services, including Stripe (for payment processing), Supabase (for data storage), Vercel (for hosting), Resend (for email delivery), Backblaze (for encrypted offsite backups), and Anthropic (for our AI assistant, Ava).

21.2 We are not responsible for the availability, performance, or conduct of third-party services. Your use of those services may be subject to their own terms and conditions.

21.3 We are responsible for the acts and omissions of our subcontractors to the extent that they relate to our performance of the Service.

22. Force Majeure

22.1 We shall not be liable for any delay or failure to perform our obligations under these Terms if such delay or failure results from circumstances beyond our reasonable control, including but not limited to: acts of God, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, government action or regulation, power or internet failure, cyber attack, or failure of third-party infrastructure.

22.2 If a force majeure event continues for more than 60 consecutive days, either party may terminate these Terms by giving 14 days’ written notice. In such circumstances, you will receive a pro-rata refund for any unused portion of your Subscription Period.

23. Complaints and Dispute Resolution

23.1 If you have a complaint about the Service, please contact us at [email protected]. We will acknowledge your complaint within 3 business days and aim to resolve it within 14 business days.

23.2 We do not currently participate in a certified alternative dispute resolution (ADR) scheme. If this changes, we will update these Terms and inform you. Nothing in this clause prevents you from bringing a claim in court at any time.

23.3 These Terms are governed by and construed in accordance with the laws of England and Wales.

23.4 If you are a consumer, you may bring proceedings in the courts of England and Wales, or in the courts of your country of habitual residence in the United Kingdom, or in both. If we wish to bring a claim against you, we may only do so in the courts of your country of habitual residence in the United Kingdom.

24. Electronic Commerce Requirements

24.1 In compliance with the Electronic Commerce (EC Directive) Regulations 2002, we confirm:

(a) Our full business name is LLCR Technologies Ltd.

(b) Our registered address is 28 Beaufort Court Admirals Way, London, United Kingdom, E14 9XL.

(c) Our email address is [email protected].

(d) Our company registration number is 17167813 (Companies House, England and Wales).

(e) LLCR Technologies Ltd is not currently registered for VAT.

24.2 The technical steps to subscribe to a paid Plan are as follows: (1) create an Account; (2) select a Plan; (3) confirm your order and agree to these Terms; (4) complete payment through Stripe. You will receive an email confirming your subscription.

24.3 Before completing your order, you will have the opportunity to review and correct any errors. After placing your order, you may contact us to correct any errors.

24.4 These Terms are available in English only. We will store a copy of these Terms and make them available to you at any time via llcr.uk/terms.html.

25. General Provisions

25.1 Entire agreement: These Terms (together with our Privacy Policy and any Plan-specific terms) constitute the entire agreement between you and us regarding your use of the Service. They supersede all prior negotiations, representations, warranties, and agreements (whether written or oral) relating to the Service. Nothing in this clause excludes liability for fraudulent misrepresentation.

25.2 Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect.

25.3 Waiver: No failure or delay by us in exercising any right or remedy under these Terms shall constitute a waiver of that right or remedy. A waiver of any right or remedy on one occasion shall not prevent us from exercising that right or remedy on any other occasion.

25.4 Assignment: We may assign or transfer our rights and obligations under these Terms to another organisation (for example, if we are acquired or merge with another company). We will notify you if this happens and ensure that the transfer does not reduce your rights under these Terms. You may not assign or transfer your rights or obligations without our prior written consent.

25.5 Third-party rights: No person other than you and LLCR Technologies Ltd shall have any right to enforce any provision of these Terms under the Contracts (Rights of Third Parties) Act 1999.

25.6 Notices: Any notice given under these Terms must be in writing (including email). Notices to us should be sent to [email protected]. Notices to you will be sent to the email address associated with your Account. A notice sent by email is deemed received on the business day after it is sent.

25.7 Variation: We may update these Terms from time to time. If we make material changes, we will notify you by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of those changes. If you do not agree with the updated Terms, you may cancel your subscription before they take effect.

Schedule: Model Cancellation Form

(This form is provided for your information only. You are not required to use it.)