In this article
Is an Inventory a Legal Requirement for Landlords?
No. An inventory is not a legal requirement for landlords in England, and no statute requires one. In practice it is essential evidence: deposit scheme adjudicators expect the landlord to prove any deduction, and without a signed check in inventory and check out report most damage claims fail at adjudication.
This article is for general information purposes only and does not constitute legal advice. Landlords should seek independent legal advice for their specific circumstances. It describes the position in England.
What the law actually says
No Act of Parliament or regulation requires a private landlord in England to prepare an inventory, a schedule of condition, a check in report or a check out report. The statutory start of tenancy documents are different ones entirely: the written statement of terms, the gas safety record, the electrical report, the EPC and the deposit prescribed information. An inventory appears nowhere on that list.
The one statutory rule that does mention inventories points the other way. The Tenant Fees Act 2019 permits landlords to take only the payments listed in Schedule 1, and inventory fees are not on the list. Charging a tenant for the inventory, the check in or the check out is a prohibited payment, with exposure to a financial penalty of up to £5,000 for a first breach. The cost of preparing an inventory sits with the landlord, which is one reason some landlords skip it.
That decision is usually regretted at the end of the tenancy, because the legal framework that governs deposit deductions is built on evidence, and the inventory is the foundation of that evidence. The stakes are bounded but real. The same Act caps most deposits at five weeks' rent, so for a typical letting the amount in play at the end of a tenancy runs to four figures, and the inventory is usually the document that decides where it goes.
Why adjudication makes an inventory essential
Every deposit for an assured tenancy must be protected in a government approved scheme, and when landlord and tenant disagree about deductions the dispute usually goes to the scheme's free adjudication service. The structural point that decides most of these cases is the burden of proof. The deposit remains the tenant's money throughout, so the landlord claiming a deduction must prove the claim. The tenant does not have to prove the property was fine. The landlord has to prove it was not.
Adjudicators decide on paper, without visiting the property or hearing anyone speak. The question they ask of a damage or cleaning claim is simple: what evidence shows the condition at the start, what evidence shows the condition at the end, and does the comparison support the amount claimed? A dated check in inventory signed by the tenant answers the first question. A check out report prepared against the same document answers the second. Without the first document, the comparison collapses, because even clear photographs of a damaged carpet at check out prove nothing about whether it was already damaged at check in.
The schemes say this openly in their published guidance, and the pattern in adjudication decisions is consistent: claims supported by a signed inventory and a comparable check out report succeed in whole or part, and claims supported by neither fail. How the process runs, including timescales and the single adjudicator model, is covered in our article on how tenancy deposit disputes and adjudication work.
Skipping the deposit scheme and suing in the county court does not escape the problem. The civil burden of proof is the same, and a judge asked to find that a tenant damaged a property will want the same before and after evidence an adjudicator would.
What a strong inventory contains
An inventory that holds up at adjudication has a consistent shape, whether a professional clerk prepares it or the landlord does.
It is dated at or immediately before the start of the tenancy. A document created weeks into the tenancy invites the argument that the damage happened in the gap. It describes condition, not just contents: "carpet, beige, good condition, no stains" does work that "carpet" does not, and this is why an inventory matters for unfurnished properties too, where walls, flooring, kitchens and bathrooms are the items in dispute. It embeds dated photographs, because a written description plus a photograph of each room and each defect is far harder to argue with than either alone. It records meter readings and the keys handed over. And it is signed by the tenant, or sent to the tenant with a stated window, commonly seven days, to raise corrections, with the sending and any response kept as evidence. An unsigned inventory the tenant never saw carries much less weight than one the tenant checked and accepted, which makes proof that the tenant actually received the document part of the inventory itself.
Who should prepare it, and keeping it current
A landlord can lawfully prepare the inventory themselves, and for a single property a careful self prepared report with good photographs is far better than nothing. Independence still carries weight. A report prepared by a professional inventory clerk, or by an agent with no stake in the deposit, is harder for a tenant to characterise as self serving, and adjudicators say as much in their published decision summaries. Where the landlord does it personally, the discipline that substitutes for independence is specificity: dated photographs, item by item condition notes, and the tenant's signature or documented opportunity to correct.
An inventory also ages. A document from the start of a six year tenancy describes a property that no longer exists, so the baseline should be refreshed at natural points: when a tenancy is renewed on new terms, after significant refurbishment, or when damage is repaired mid tenancy. A short dated addendum recording that the carpet was replaced in year three, with an invoice and a photograph, quietly resets the comparison for that item. Without it, the end of tenancy claim is measured against a baseline the landlord improved at their own cost, and the betterment principle discussed below does the rest.
Mid tenancy inspections feed the same file. A brief dated note and photographs from each periodic visit create a condition timeline, which both supports a later deduction and, just as usefully, protects the landlord against disrepair allegations that claim a defect existed for years.
The check out comparison, and fair wear and tear
The check out report is the second half of the instrument. It walks the same rooms in the same order as the check in inventory and records what changed, with photographs taken from matching angles where possible. The comparison, not either document alone, is what supports a deduction.
Two principles then shape what can actually be claimed. Fair wear and tear is not damage: a carpet in a family home ages, paintwork scuffs, and an adjudicator will not compensate a landlord for the ordinary effect of the tenancy the landlord agreed to. And betterment is not allowed: a tenant who damages a five year old carpet pays toward a five year old carpet, not a new one, so adjudicators apportion by the item's age and expected lifespan. Claims priced with these principles in mind settle faster and survive scrutiny better than claims for full replacement cost.
The inventory problem is really an evidence problem, and it is the one LLCR's Smart Document Capture was built for. Photographs and reports are stored against the property with a tamper evident timestamp, so the check in record you rely on two years later still proves when it was made. You can review a property's evidence position with the free compliance checker.
What happens without one
The predictable sequence runs like this. The tenancy ends, the landlord proposes deductions for cleaning and damage, the tenant disputes them, and the dispute goes to adjudication. The landlord submits check out photographs and invoices. The adjudicator asks what establishes the condition at the start of the tenancy, finds nothing, and awards the disputed amount to the tenant. The invoices were real and the damage may have been real too, but the claim fails on the first limb of the comparison.
The cost is not only the failed deduction. Deposit documentation travels together, and a landlord assembling a dispute file without an inventory often discovers wider gaps at the same time, covered in our guide to organising landlord compliance documents. The habit that prevents all of it is the same one: create the record at the start, store it where it can be found, and keep it for the six years a claim can arrive, as set out in our reference table of retention periods for every landlord document.
Common mistakes that sink otherwise good inventories
Four failures account for most lost adjudications. The inventory is generic, listing contents without condition, so there is no baseline to compare against. It is unsigned and was never demonstrably sent to the tenant, so its accuracy is contested. There is no check out report, so the end condition rests on a handful of photographs with no structure. Or the landlord charged the tenant for the inventory, which does not invalidate the document but creates a separate Tenant Fees Act problem that surfaces exactly when the parties are already in dispute.
Each of these is cheap to avoid at the start of a tenancy and impossible to repair at the end of one.
Frequently asked questions
Can I charge my tenant for the inventory or check out?
No. The Tenant Fees Act 2019 permits only the payments listed in Schedule 1, and inventory, check in and check out fees are not among them. Charging one is a prohibited payment, with a financial penalty of up to £5,000 for a first breach and the fee repayable to the tenant.
Is a video walkthrough enough on its own?
It is better than nothing but weaker than a written inventory with embedded photographs. Video is hard for an adjudicator to navigate, rarely captures condition descriptions item by item, and is difficult for a tenant to sign or correct. The strongest approach uses a written, dated, signed report with photographs, with video as a supplement.
Do I need an inventory for an unfurnished property?
Yes, and disputes over unfurnished properties show why. The contested items are almost never furniture: they are carpets, walls, kitchens, bathrooms and appliances, all of which exist in an unfurnished letting. A schedule of condition recording decoration and flooring at check in is what supports those claims.
This article is provided for informational purposes only and does not constitute legal advice. LLCR is a compliance management platform, not a law firm. For advice specific to your situation, consult a qualified solicitor.
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